Friday Media Group

Job Location: Brighton/Haywards Heath

Reports to : Devops & IT Infrastructure Manager

Summary of Role

Friday Media Group run a large number of market leading multiple listing (classified ad) websites, recruitment websites and ecommerce businesses. Developments are undertaken both internally and through third-party relationships. Your role as Linux and Support Engineer will see you get involved with many exciting projects across the group, working across a range of current software and integrating with new technologies. Working within a team you will ensure that the IT systems and infrastructure in use across our various offices is meticulously maintained and constantly evolved. Bringing with you desire and enthusiasm, you’ll help us to improve the way we deliver operational solutions to the business and external customers, whilst learning and implementing best practice solutions related to working within a large digitally focused business. And don’t worry, there is a great team here to provide support and help you succeed!

IT Support Engineer Responsibilities

Working in a fast moving organisation, across a range of products and markets, your role will be wide and varied. The core of the work will focus around:

  • Provide day-to-day IT support to our staff via tickets, phone and face to face
  • Troubleshoot and maintaining users Laptops, windows / macosx
  • Support and maintenance of the companies IT and Telecommunications Infrastructure
  • Proactively monitoring IT / Hosting systems and platforms, and escalate to relevant team
  • Flexibility to travel to remote office and store locations

Minimum Experience/Knowledge 

  • Good working knowledge of windows 10
  • Active Directory Knowledge and Administration
  • Good understanding of LAN/WAN topology
  • Analytically minded and enjoys problem solving
  • Understanding of Firewalls / Port forwarding
  • Good customer service experience
  • Must hold a valid driving license and drive

Desirable Experience/ knowledge

  • Good working knowledge of Mac OSX
  • Knowledge of Windows Server 2016 / 2019 and AD
  • Linux administration

Salary: Competitive depending on experience

Other benefits

  • 25 days paid holidays + 1 day for your Birthday
  • Group personal pension scheme
  • Friendly working atmosphere
  • Modern offices
  • Ride to work Scheme
  • Discounts and products and services
  • Perks & Discounts through Perkbox

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